The site is powered by Realtime Gaming software. Lucky Red markets itself to real money players in the United States. They’re licensed and regulated by the government of Curacao and the Kahnawake Gaming Commission. They offer a full casino software that you can download from their site, no download games you can play in your browser, and mobile gaming.
Lucky Red Casino accepts American players, for what it is worth. See below for more about this.
The Lucky Red Casino Signup Bonus
The 4/4 bonus is applied if you elect the slots/keno/scratch games. That means by using the code “LUCKYRED400” you agree to wager 30x your deposit plus bonus to earn 400% of whatever you deposit. The maximum deposit that can earn a bonus is $1000.
The 1/1 bonus is applied if you elect to play the casino’s other games (excluding baccarat, craps, roulette, war, and sic bo). You must wager 30x your deposit plus bonus before you have fulfilled the terms. Use code “LUCKYRED100” to select this option.
Here’s a step by step guide to claiming these bonuses:
- Join the casino.
- Make a deposit.
- Input a bonus code. (LUCKYRED400 for the slots bonus, or LUCKYRED100 for the other casino games bonus.).
- Claim your bonus
- Play casino games.
There are other promotional bonuses you can earn after you finish earning out your signup bonus. Be sure to read and comply with the terms and conditions for each bonus because your bonus is voided if you play outside the terms. Complete the requirements for each bonus before starting on the next.
Making a deposit takes relatively little effort. Probably the easiest way to fund your casino account is to just charge your deposit to your Visa card. Depending on the issuing bank, you might or might not have success with this method. Some banks automatically decline any kind of transaction related to online gaming. Not to worry, though–Lucky Red has other options for funding your account. They accept payments from online processors like Neteller and Skrill as well as ECOCard. The good news is that you have more withdrawal options to choose from, including a direct bank transfer, wire transfer, and courier cheque.
You’re not required to download casino software. Many of Lucky Red’s games are available as “Instant play” games. In other words, you just play the games in your Internet browser, so they don’t require a download. However, you must have an active account before they allow you to start playing the games online. You are required to log in. For full access to the site’s functionality you will want to download their software anyway. In fact, that is how you create your account.
The 30x deposit plus bonus requirements (sometimes called “rollover”) I mentioned earlier in this review are important. Most Internet casinos require players to wager their deposit plus their bonus a certain number of times before allowing them to cash out. Lucky Red is no different in this respect. The rollover requirement ensures that the casino isn’t abused by dishonest players who are trying to mathematically guarantee themselves a profit.
The 30X wager requirement means you have to wager that much money before you can cashout your winnings (if any). For example, suppose you’re a slots player. You deposit $1000 for a $4000 bonus. You now have $5000 in your account. You have to make $150,000 in wagers before being allowed to cash out.
While this may sound like a lot of wagers you should be winning throughout the time frame you play out this commitment. There is no guarantee you’ll make it to the $150,000 point but let me explain how that is a very reasonable requirement. An average slots player makes about 600 spins an hour while playing uninterrupted. If you’re playing for $5 per spin, then you’re putting $3000 per hour into action. You’ll complete your wagering requirement after about 50 hours of play.
If you bet $50 per spin (whoa!) then you’ll be putting about $30,000 per hour into play, and you will only need 5 hours of play to finish the requirement. $50 is a lot of money. I am only using it to illustrate how the math works. I am not suggesting this is a good playing strategy.
Unlike some other casinos Lucky Red does not require a higher wagering requirement on the Fantastic Games (like blackjack). Some people might argue that the $2,000 x 30 ($60,000) requirement is very generous. It does reflect the fact that the house edge is better on slots, keno, an scratch card games than it is on blackjack. The casino is offsetting its risk by offering a lower bonus and thus the play-through terms seem better.
For the slots bonuses, you’re only allowed to wager on the slot machine games. Play or practice slot gaming doesn’t count toward your wagering requirement. The “Fantastic Games” bonus has limitations also. None of the following games count toward your wagering requirements:
- Sic Bo
The house edge on these games is not sufficient to warrant the large bonuses, so you will have to wait until you have completed your signup requirements before you can play these games. Remember, changing games before you complete your wagering requirement voids the bonus. Be disciplined. If you lose all your money the wagering requirement is fulfilled. You don’t have to make up the remaining wagers out of your own pocket.
Lucky Red’s Casino Games
Lucky Red offers well over 100 casino games. These include more than 130 slot machine games like the The Elf Wars slot and Monster Mayhem. There are ten progressive jackpot slot games, too. There are dozens of table games, specialty games, and video poker games, all of which feature realistic graphics and intuitive gameplay. Some of the table games, like Caribbean Hold’em Poker and Let ‘Em Ride, offer progressive jackpots, too.
Lucky Red offers nearly 20 table games, including Baccarat, Blackjack, Caribbean Draw Poker, Let ‘Em Ride, Pai Gow Poker, and Pontoon.
A wide variety of video poker games are also available in one-hand or multi-hand versions. These include:
- Ace and Eights
- All American Poker
- Bonus Deuces Wild
- Bonus Poker Deluxe
- Double Bonus Poker
- Double Double Jackpot Poker
- European Slot Poker
- Joker Poker
- Sevens Wild
Is Lucky Red Casino a Scam?
Although some players have complained about not being paid their winnings by Lucky Red, there are usually extenuating circumstances. Unfortunately it is the player’s responsbility to understand the rules, and that includes for making deposits and receiving cashouts. The casino accepts no responsibility where you don’t comply with their terms. For example, in one situation a player complained that she was told by a casino employee that she could make a deposit with her brother’s credit card. But that is a violation of the terms and conditions. Hence, she lost her signup bonus.
Another player complained that his account was zeroed out after he won more than $5000 and the casino told him that he had charge backs against other casinos (owned by the same company). In his online complaint he confirmed he had several charge backs a couple of years prior. The lesson to be learned here is that you are not just dealing with “a casino” but with “a company that operates several casinos”. Know who you are doing business with across the years. That may affect how they handle your account.
There are two pretty good sites to research casinos like Lucky Red: Casinomeister.com forums and AskGamblers.com. Casinomeister is a player advocate and an affiliate. His site features a lot of active discussion from real Internet gamblers, and you can see what kinds of complains (if any) that a particular casino has generated in the forums. He also maintains a list of “rogue casinos”. I take everything with a grain of salt, even rogue casino lists, but it’s still good to educate yourself. Lucky Red is not listed anywhere on the rogue casino page there, which is a good first sign.
AskGamblers has a section where players can lodge complaints against casinos and ask for help. The complaints will be investigated and marked resolved if possible. Resolved disputes are not always settled in favor of the players.
I recommend playing at Lucky Red Casino, but with the following caveats:
It might be illegal to gamble online in your jurisdiction. I’m not responsible if you break the law. That’s up to you, not me. Gambling online involves risk. I’m not responsible if you lose money, period. That’s your decision, too.
American players do have to live with some restrictions. Until the online gambling laws loosen up your options will be limited.
If you have to contact customer service remember to be polite and courteous. If there is a case of mistaken identity (such as their belief you have a previously opened account) be thorough in resolving the dispute but remember that your anger is being directed at a real person on the other end of the conversation. Bad customer service sometimes happens but don’t make it worse or more likely to happen by unleashing your emotions on the representative.